One-time SOP creation
Transform a single process into a clear, professional procedure with the exact sections and visual style you choose.
- Video or document-based
- Optional process interview
- Editable Word + PDF delivery
The SOP Department Your processes, professionally documented
Turn the way you work into clear, usable SOPs.
Send us a walkthrough, share your preferences, or schedule an interview. We transform your process knowledge into polished procedures your team can actually follow.
✓ NDA-ready✓ Human-reviewed✓ Editable files
STANDARD OPERATING PROCEDUREAPPROVEDOPERATIONS · SOP-014
Client Onboarding Process
01 / OBJECTIVE
Welcome every client with clarity.
This procedure creates a consistent handoff from signed agreement to project kickoff.
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SOURCE RECEIVEDProcess walkthrough08:42
78PROJECT STATUSReady for review
Built for growing teams who need
Consistency•Faster onboarding•Quality control•Business continuity
WHAT WE DOCUMENTFrom process knowledge
From process knowledge
to operating clarity.
Whether you need one critical procedure or a complete SOP library, we shape the engagement around your business.
Department buildout
Document several connected workflows with consistent formatting, ownership, and approval controls.
- Multi-SOP project planning
- Document register included
- Bundle pricing available
Ongoing SOP partnership
Your outsourced SOP department for continuous creation, revision, version control, and scheduled reviews.
- Monthly creation allowance
- Routine maintenance
- Priority turnaround
A SIMPLE, GUIDED PROCESSTell us how it works.
Tell us how it works.
We’ll make it work on paper.
No complicated briefs. Our guided request captures everything we need—and shows you exactly what happens next.
✎
Share the process
Upload a walkthrough link, add existing materials, or tell us who to interview.
☷
Choose your format
Select sections, document style, colors, fonts, screenshots, and flow diagrams.
◎
We draft & refine
AI accelerates the first pass. A human specialist reviews every detail for accuracy.
✓
Approve & use
Review, request revisions, and receive editable files your team can maintain.
CLEAR DELIVERY EXPECTATIONSA date you request.
A date you request.
A schedule we confirm.
Your preferred date helps us understand urgency. We confirm the working schedule only after reviewing the scope, materials, and availability.
Preferred first-draft date
Choose when you hope to receive the initial draft. No discovery call is required when your materials are complete.
Inputs and timing checked
We confirm what is included, resolve missing information by email or interview, and propose a realistic date.
Production date locked
The schedule begins after required materials are received and the 50% deposit is verified.
Final completion follows review.The first-draft date is separate from final delivery. Client feedback, approval timing, added requirements, or delayed materials may result in a revised date that is recorded in the project portal.
BUILT AROUND YOUR REQUIREMENTS
Your SOP, your way—without the back-and-forth.
Our guided intake collects the details writers usually chase by email, so your project can move from request to draft faster.
1Pick exactly what goes inObjective, scope, procedures, visuals, checks, and more.
2Bring the process to usShare video links, reference files, or request an interview.
3Control the presentationChoose templates, colors, fonts, spacing, and flow diagrams.
CLEAR STARTING PRICESProfessional SOPs without
Professional SOPs without
the agency-size price tag.
Final pricing depends on process length and complexity. You approve the quote before work begins.
STARTERFor a clear, straightforward process
$79 starting
Per SOP
- Up to 4 procedure pages
- Complete client-provided materials
- Professional standard template
- Two consolidated revision rounds
- Editable Word + final PDF
MOST POPULAR
PROFESSIONALFor a detailed business workflow
$179 starting
Per SOP
- Up to 10 procedure pages
- Client materials with email clarification
- Screenshots or one process flow
- Custom branding and document control
- Two consolidated revision rounds
INTERVIEW-BUILTWhen the process lives with your people
$299 starting
Per SOP
- Up to 15 procedure pages
- One guided process interview
- Screenshots and/or process flow
- Stakeholder clarification included
- Two consolidated revision rounds
COMPLEX / REGULATEDFor high-control or cross-functional work
$399 from
Scoped individually
- Multi-stakeholder discovery
- Detailed controls and dependencies
- Regulated or high-risk processes
- Custom structure and quote
- Two consolidated revision rounds
Need several SOPs? Each SOP is assessed separately, then grouped into one project and written quote.
ONGOING DOCUMENTATION PARTNERSHIP
Keep your SOPs as current as your business.
Processes change. Software changes. People change. We stay with you to create, update, and organize procedures as your company grows.
MonthlySOP creationScheduleddocument reviewsTrackedversion history
SOP GROWTHBest for active teams
$319/ month
≈ ₱18,000
≈ ₱18,000
- 1 new standard SOP each month
- 3 existing SOP updates
- 1 process interview
- ✓ version control & document register
- ✓ priority turnaround
TALK THROUGH THE PROCESS
Not sure where to begin?
Request a complimentary 20-minute discovery call. We’ll discuss the process, source materials, and the right service level—without any obligation.
20 minFocused discovery callMon–SatFlexible PHT availabilityConfirmedAppointment set by email
DISCOVERY CALL REQUESTPropose a date and timeConfirmation required
Your preferred time is not reserved until Alex confirms it in writing.
10+years in operations
and documentation
and documentation
MEET THE FOUNDER
Built by someone who understands how work really gets done.
The SOP Department is a founder-led documentation service created by Alex Elle, a Philippines-based technical writer and industrial engineer with more than 10 years of experience across operations, process improvement, project coordination, and business documentation.
Alex personally oversees process discovery, drafting direction, quality assurance, confidentiality, and final delivery. As the business grows, carefully selected documentation specialists may support projects under the same quality and confidentiality standards.
Founder-ledDirect accountability from intake to deliveryHuman-reviewedEvery SOP checked for clarity and usabilityGlobally availablePhilippines-based, serving businesses worldwide
◇✓
CONFIDENTIAL BY DESIGN
Your processes stay yours.
We treat every workflow, recording, screenshot, and document as confidential business information—with clear ownership and controlled handling from intake to delivery.
✓ Mutual NDA available✓ Restricted project access✓ Client owns final deliverables✓ Retention preferences documented
BEFORE YOUR PROJECT BEGINS
Clear terms from request to delivery.
Every engagement is reviewed individually so the scope, price, and schedule match the actual work.
A request is not an order
Your form prepares an inquiry. Work begins only after you approve the written quote and the deposit is verified.
Your date is confirmed in writing
A preferred first-draft date helps us plan. It becomes a commitment only when it appears on your accepted quote.
Keep credentials out of email
Do not send passwords or private account access in the initial request. Restricted project sharing is arranged after acceptance.
Final delivery follows review
Final files are released after consolidated revisions, client approval, and the remaining cleared balance.
OFFICIAL BUSINESS INBOX
Questions before you begin?
Send a note about your process, timeline, or documentation needs. Alex personally reviews every launch-stage inquiry.
EMAIL THE SOP DEPARTMENThello@thesopdepartment.com
For general inquiries, project questions, and support.
Start an email ↗What does your team do
that only one person knows?
Let’s turn it into a process everyone can follow.